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RETURNS & REFUNDS

Commission Refunds

If you wish to cancel your order, a full refund will be issued if no work has been done yet or before your commission goes into the coloring phase. After the coloring process has begun, the 50% down payment will not be refundable. 

Store Returns and Exchanges

All items in the store can be returned and or exchanged. Items over 35 inches are final sale. Items must be returned within 30 days after the purchase date with a receipt. If items on paper or canvas are torn or creased, they are not accepted for return. To initiate a return or exchange, 

Reply to your order confirmation email to request which products you would like to return or go to the website contact form. 

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